Agreement between User and www.c2nwholesale.com

Welcome to www.c2nwholesale.com. The website (the “Site”) is operated by C2N Wholesale. Access and use of this site are subject to your acceptance, without modification, of the terms, conditions, and notices contained herein (the “Terms”). By using this Site, you agree to comply with these Terms. Please read them carefully and retain a copy for your reference

Privacy

Your use of www.c2nwholesale.com is subject to C2N Wholesale’s Privacy Policy. Please review our Privacy Policy to understand our data collection practices.

Photos and Videos Usage Policy

We allow customers to use photos and videos of merchandise purchased from us for advertising purposes on social media, websites, and other platforms. However:

  • Customers must not display the faces of our models in any content.
  • Failure to comply may result in loss of access to our services.

Electronic Communications

By visiting www.c2nwholesale.com or sending emails to C2N Wholesale, you consent to electronic communications. You agree that all agreements, notices, and other communications provided electronically satisfy any legal requirements for written communication.

Order Processing Time

  • Orders are ready for shipping or pickup within 3-5 business days of confirmation.
  • Same-day or expedited processing is not guaranteed and is subject to availability.

Order Cancellation Policy

  • Orders can be canceled before payment and shipment only.
  • Once you make payment and it is shipped, cancellations are not allowed, and customers will be responsible for return shipping costs.
  • Refunds will be issued only after the order is returned. Shipping fees are non-refundable.

For cancellations, contact us at c2nwholesale@gmail.com or via WhatsApp.

Shipping Address Policy

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • The billing address must match the cardholder’s address.
  • Incorrect or incomplete addresses may result in order cancellation.

Your Account

Users are responsible for maintaining the confidentiality of their account credentials. C2N Wholesale is not responsible for unauthorized access to accounts. We reserve the right to terminate accounts or refuse service at our discretion.

If you are under 18, you may only use this Site with the permission of a parent or guardian.

International Users

The Site is operated from our office in the USA. If you access the Site from outside the USA, you are responsible for compliance with local laws. International orders must be picked up by the customer’s shipping company, and C2N Wholesale is not responsible once the package is handed over.

Indemnification

You agree to indemnify and hold harmless C2N Wholesale, its employees, agents, and affiliates, from any losses, costs, or liabilities arising from your use of the Site or services.

Return Policy

  • No returns are accepted.
  • Damaged items must be reported within 48 hours of delivery to be eligible for resolution.

Credit Card Verification

We may require verification of credit card transactions. Customers may need to provide:

  • A copy of the card showing the name and last 4 digits.
    Orders without verification may be canceled and refunded.

Refunds for Unavailable Items

In the event an item is unavailable, the cost of the item will be refunded, and the rest of the order will be shipped to avoid delays.

Order Not Received Policy

If your order is marked as delivered but not received:

  • Contact us within 1-3 business days of the delivery date.
  • We will file an investigation with the carrier.
  • Failure to report missing packages within this timeframe may limit our ability to assist.

Chargebacks and Disputes Policy

C2N Wholesale has a zero-tolerance policy for disputes or chargebacks. Accounts involved in disputes will be terminated immediately, with no exceptions.

Pick-Up Order Policy

  • Orders are typically ready for pickup within 3-5 business days of confirmation.
  • A valid photo ID is required for pickups.
  • Orders must be picked up within 7 business days. After this period, the order will be canceled and may incur a 30% restocking fee.

By using www.c2nwholesale.com, you agree to these Terms & Conditions. For questions, contact us at c2nwholesale@gmail.com or via WhatsApp. Thank you for choosing C2N Wholesale!